Privacy Policy

Last updated: December 2024

Introduction

At Essanea, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our venue management platform.

Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include your name, email address, phone number, venue information, and booking data.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, to process transactions, to send you technical notices and support messages, and to respond to your comments and questions.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Third-Party Services

We may use third-party services that collect, monitor and analyze data to improve our service functionality. These third parties have their own privacy policies addressing how they use such information.

Your Rights

You have the right to access, update, or delete your personal information at any time. You can do this through your account settings or by contacting us directly.

Contact Us

If you have any questions about this Privacy Policy, please contact us through our feedback form or support channels.

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